Your organization is important. You deserve services that exceed your expectations. Since 1985, The AME Group has been a leader in technology services. From network administration to fully Managed I.T., we are your experienced technology partner for strategically optimizing your network and maximizing your productivity.

Managed I.T.

Technology is an essential part of any organization. Managing that technology, though, is becoming ever more complicated, consuming, and costly. How nice would it be to have a team of industry professionals caring for your network to help maximize uptime and strategically plan your technology spend to optimize your investment? That can be a reality with our managed I.T. services.

With The AME Group Managed I.T. solutions, you can trust a portion or all of your network to our highly capable, certified engineers. With remote monitoring and management through our ProVue RMM toolset, we can detect potential issues before they affect your workflow. For your convenience, our certified Operational Support Center technical staff can resolve most issues remotely within just a few minutes. Additionally, we take pride in the level of service provided by our field service staff who are continually trained in the latest technologies to provide you the best support.

Consulting

Our Consulting Services are a great way to obtain the knowledge needed to make informed decisions regarding your technology infrastructure. Our highly-trained engineers design your network solution, choose appropriate hardware, make effective business continuity recommendations, and much more so you can keep your focus on your business, not I.T.

  • Consulting
  • Network Assessment
  • Data Location Assessment
  • VirtualCIO

Integration

When investing in equipment to improve your organization, why take chances with the implementation of it? Our certified and continually trained service personnel are proficient in most industry hardware and are backed by the knowledge of more than 70 technology service professionals. You can rest assured that your equipment will be properly integrated with verified compatibility and functionality so you can realize your maximum ROI.

Contact US to discuss your Managed I.T. needs.

YOU MAY ALSO LIKE

The Importance of Quarterly Business Reviews for Long-Term Success

At The AME Group, our approach to client management goes beyond fixing immediate issues. It’s about building a long-term partnership focused on protection and productivity enhancement through technology. When a new client joins us, our first step is to stabilize their IT infrastructure and network. This ensures a strong foundation for future growth. Then we focus on business IT strategy during quarterly business reviews. Enhancing Business Productivity and Security Through Quarterly Business Reviews The Quarterly Business Review (QBR) is a key component of our client success process. Every quarter, we

Customer Care 101: Top 5 Reasons Your Business Needs Strong Escalation Management

Did you know that 7 out of 10 consumers have admitted they would pay more money for a business with better customer service? Which explains why so many businesses are turning to escalation management to enhance their approach to customer care. If you’re looking to implement escalation management into your own customer service center, read on to learn the most effective ways to establish one.  1. Self-Service Makes Life Easier Your first line is allowing the customer to find the answer themselves. You may be surprised to find that many

5 Important Continuity Planning Tips for Businesses

Anyone who starts a business is familiar with the concept of a business plan. This essential document is required to gain funding and shift a business from a bare-bones idea to a real-world operation. However, the business plan is just a starting point. If you want a business to remain open and operational, continuity planning is necessary. Continuity planning is the process in which a company identifies key business functions and the resources involved. It examines potential risk factors in order to develop a recovery plan, should the worst occur.