7 Risks of IT Outsourcing – and Why the Rewards Outweigh Them!

The global market for IT outsourcing is nearly $90 billion and levels of IT outsourcing are the highest that they have been in five years.

With so much money being spent on outsourced IT services, it is obvious that it must be beneficial for businesses. Otherwise, they would be spending that money on in-house IT.

But are there risks involved with IT outsourcing? And do the benefits outweigh the risks?

We take a look at some of the biggest risks and why the rewards more than outweigh them.

1. Some Functions Are Not Suitable for IT Outsourcing

IT is a complex business, and every solution is different.

It isn’t necessarily the case that outsourcing your IT may be possible if your needs are too niche for companies to deal with. However, if you choose a good company, you should find that there is very little that they can’t manage.

2. Lack of Communication

If you’re outsourcing your IT, the company may not even be in the same time zone as you.

This can make communication far more complicated than with an in-house team. We offer both office hours and out-of-hours support, so you need never worry about communication being an issue.

3. Employee Morale

Outsourcing your IT may mean letting some staff members go which can impact on employee morale.

But in the long run, IT outsourcing can save you money on staff costs, meaning more profits and more success for your company. And that can only be good for staff morale.

4. Can They Match Your Expectations?

The worry with outsourcing is that the promises may not match up to your expectations.

But if you choose a company carefully by taking a look at their past clients and successes, you should be able to find someone that can more than live up to your expectations.

5. Loss of Control

When you’re using an in-house team you are firmly in control.

But when outsourcing will you really have the same level of control over what is in effect a completely separate company? Once again, it depends on who you choose. A quality company will move the earth to make you happy and operate under the principle that the customer is King.

6. Little Scope for Innovation

If you’re using an in-house company you may worry that there will be little motivation for them to innovate and improve your systems.

But this couldn’t be further from the truth. Since your IT outsourcing company should be up-to-date with the very latest technologies, they may be able to suggest innovations that your in-house team would never have considered.

7. You Might Feel Tied Down

The more you place into the hands of an outsourcing company, the more you may feel trapped into that partnership.

That’s why you should find a company that you feel comfortable enough with to be able to discuss any concerns. And one that you won’t ever feel the need to leave.

The Benefits Outweigh the Risks

As you can see, IT outsourcing does come with risks. But the benefits hugely outweigh those risks.

We offer a range of technology services, including managed IT, consulting and integration. We can also offer Infrastructure as a Service (IaaS) to reduce your upfront capital expenses, as well as secure cloud storage.

If you have any questions or would like to know more about the services we offer then please don’t hesitate to get in touch.