Category Archives: Managed IT Service

co-workers high five over achievement

The AME Group Completes MSP Verify Certification with SOC 2 Type 2 Audit

MSP Verify Program offers vendor agnostic certification for Cloud and Managed Services Practitioners Worldwide; Provides Quality Assurance, and Stamp of Reliability for Current, Potential Customers The AME Group today announced that it has successfully completed the MSPAlliance’s MSP Verify Program (MSPCV) certification and SOC 2 Type 2. The MSPCV is based on the 10 control objectives of the Unified Certification Standard for Cloud & MSPs (UCS) and is the oldest certification program for cloud computing and managed services providers. The AME Group’s SOC 2 Type 2 audit was based on

Business Email Compromise is Your Biggest Treat

How an Email Breach Can Cost Your Business Thousands

In 2021, America experienced an unprecedented increase in cyber attacks and malicious cyber activity. Business Email Compromise is the most frequent attack vector.  The FBI received nearly 20,000 complaints in 2021 that cost US businesses 2.4 billion. The second most costly digital crime type, investment scams, tallied about $1.5 billion in estimated losses. Your email account is an important part of your communication with employees, customers, and vendors. It’s often the everyday information that opens your business to attack, like who approves purchases, what applications you use, how you communicate

network security threats

How to Keep Your Company Safe From Network Security Threats

The number of businesses adopting online or digital services keeps growing yearly because of the many benefits they gain. That said, the transition to digital service forms comes with the risk of data breaches and network security threats. In cases where data thieves are successful, businesses often have to pay ransom to reacquire it or risk starting from scratch. According to PurpleSec, a 2019 study showed that 34% of businesses hit with malware took a week or more to regain access to their data. For businesses looking to better protect

Phone with Microsoft Apps on the Screen

Microsoft Price Increase for Nonprofit Licenses

As of September 1, 2022, five Microsoft 365 nonprofit licenses will increase. This occurs 6-month after commercial license increase to allow transition time from on-prem to cloud in a cloud-first program announced last year. This is the first significant price increase for Microsoft in over a decade. Since the initial release of Office 365 in 2011, Microsoft added 24 new apps and more than 1,400 features like Teams, encryption and automation. The price increase will impact nonprofit customers across all licensing channels (ex. volume, CSP and web direct) and billing

12 Password Best Practices

With the business world heavily reliant on digitalization in this day and age, the use of technology in your organization is unavoidable. Although technology can undeniably give your business an advantage in increasingly competitive markets, there are many troublesome areas to keep an eye on. This is why interest in cybersecurity has risen in recent years. Password protection is the best place to start if you want to ramp up your cybersecurity. Setting a password to secure an entity’s data is called password protection. Only those with passwords can access

Image of servers and clouds illustrating backing up your business data

Best Cyber Security Practices For Small Businesses 2022

Cyber security is a top priority for small businesses in 2022, and they must implement security measures that allow them to continue their normal operations even during an attack. According to PurpleSec, the risks associated with cyber-attacks are increasing as ransomware-induced downtime costs businesses approximately $8,500 per hour. Establish Threat Identification Routine One way to keep cyber attacks at bay is by establishing a process for identifying threats and taking action when necessary. This process involves setting up regular meetings with employees handling sensitive information, such as customer data or

cloud storage

The Importance of a Disaster Recovery System

in a cyberattack situation it is advisable to have a contingency plan that includes tech support for small businesses.

Why Apply Change Management Principles to Technology Change

Why Apply Change Management Principles to Your Technology Upgrade

The technological landscape has advanced dramatically over the last couple of decades and continues to move faster than anyone could have ever imagined. Failure to keep up with the latest technology trends and current business practices can put your company at risk, but just investing in next-generation technologies does not guarantee successful implementation. When implementing new technology, you may want to get started as soon as possible so that you can reap the benefits right away. However, implementing new technology and solutions too quickly without following any change management best

5 Ways to Make your Technology Change Management a Success

6 Questions to Ask Before Implementing a Technology Change

It can be exciting to introduce new technology into your business. Finding a solution that will help your team members do their jobs more efficiently and effectively by filling a gap in your technology infrastructure is certainly an achievement. However, before you get carried away with quickly implementing technology changes, there are a few things you should know. Change Management Series: Part 3/4LINK TO PART 4 When introducing new technology into your IT infrastructure, keep in mind that change can be difficult for individuals. It can be hard to predict

4 Common Setbacks Ineffective Change Management

4 Common Setbacks with Ineffective Technology Change Management

Technology is advancing at an unprecedented pace, empowering businesses to accomplish more in less time. The transformations that technology has brought about in the business world are mind-boggling and with transformative change comes stress. The impact of ineffective change management can destroy business process and lose valuable people. Change Management Series: Part 2/4LINK TO PART 3 Without a defined change management strategy in place, avoidable inconsistencies are more likely to occur and you risk disrupting essential operations and losing valuable team members due to burnout. Keeping that in mind, before