6 Ways Technology Can Help Improve Patient Satisfaction at Your Healthcare Facility

Recent Posts

These days, it isn’t enough that you have the best doctors, nurses, and health professionals to deliver the best healthcare. If a healthcare facility is using old methods, there is still a good probability they will make mistakes along the way. Also, it costs more for healthcare facilities to deliver the same level of healthcare than those organizations using new technologies.

Today, healthcare facilities are adopting technology in order to improve services to patients.  Here are six ways how technology can help improve patient satisfaction.

1.     Lessen the workload of nurses and doctors

If you ask doctors and nurses about difficulties in their workplace, they’ll tell you that they are doing so many things that are not related to actual patient care. For instance, charting is a timely task for nurses and doctors. Because time is being consumed with charting, it takes the nurses and doctors away from the bedside of their patients.

Modern healthcare facilities are now looking to adapt paperless documentation of patient healthcare to make recording and retrieving of data easier than before.

2.     Improve patient compliance

One of the most difficult things that healthcare facilities face is patient compliance. There is always the chance of underutilization of healthcare strategies without patient compliance. Technology can help healthcare facilities in making patients follow the advice of their healthcare professionals. These days, e-reminders such as texts and emails can alert them when to return to their doctors. It can also provide them with doctors’ advice.

3.     Reduce problems with medication error

Doctors are prescribing medicines with a specific dose for a reason. Unfortunately, a lot of patients either miss their medications, or they simply can’t remember the prescribed dosage of the medicine. This can lead to problems from developing resistance to antibiotics to prolonging the recovery of the patient. With the help of emails and alerts online, it is possible to prevent these problems from occurring. It is possible to decrease instances of medication errors.

4.     Improved access to patient information

Patient history is an important part of planning patient care strategies. Doctors may make the mistake of giving the wrong medication or having the wrong diagnosis with incomplete information about the patient.

This is where an IT managed services provider can help doctors have a clearer picture of what to expect from their patients. It can also help lessen mistakes and anticipate drawbacks better.

5.     Dramatically increases communications between health professionals

Healthcare facilities can use new technologies in order to improve communications between health professionals. This gives them the opportunity to create a better plan towards their approach in treating patients. This is especially beneficial to patients that are experiencing multi-systemic problems that require a number doctors and nurses.

6.     Improved tracking of improvements

Tracking the patient’s progress on a day-to-day basis is important. This allows the healthcare professionals to determine if there is an improvement or if there is a need to adjust medications and interventions. With a paperless charting method, it is possible for doctors and nurses to see changes easier. This makes implementation of adjustments easier. Therefore, it helps the patient receive the best healthcare possible.