Managed IT Services, Muncie, IN

Delivering strategic IT solutions for businesses since 1990.  The AME Group teamed up with Deltec Solutions.  This partnership marks a new chapter for both; focused on expanding reach and capabilities while preserving the relationships and service standards Muncie has come to expect.

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local Strategic Advisor

Our local Strategic Advisor can work with you to develop the technology roadmap you need to support our business goals and gain the most value from your technology investments.

local service technicians

Our local service technicians and network engineers are close by when you need hands-on IT support and installation.

Operational Support Center

Our Operational Support Center is staffed with technicians and engineers who proactively maintain your network and promptly solve 97% of IT service issues remotely. This staff is both local and regional and directly hired by us.

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Meet the Team

Scott Jordan, Strategic Advisor, The AME Group

Scott Jordan, Strategic Advisor

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Scott has accumulated over 35 years of experience delivering quality IT solutions to Muncie businesses. As someone who believes that Information Technology is a strategic enabler for small businesses, I’ve spent my career helping local companies build technical foundations that are both efficient and secure. My approach goes beyond simply supporting technology—I focus on uncovering the real value it contributes to your business..

Jerry Hartsell, Service Manager, The AME Group, Muncie

Jerry Hartzell, Service Manager

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Jerry Hartzell has been helping clients meet their strategic IT needs for more than 30 years. As the [Jerry’s Title Here] for The AME Group, he directs the team’s efforts to keep systems running smoothly, helping clients avoid problems before they happen—and ensuring quick resolution when challenges arise. He provides system consulting, management, and hands-on guidance to support each client’s unique goals. Jerry holds a bachelor’s degree in business information systems from Indiana Wesleyan University. Outside of work, he is a husband, father, and grandfather who enjoys fishing, woodcarving, and woodworking..

Muncie’s Technology Success Partner

Whether you’re looking to optimize your existing systems or find alternatives, we specialize in guiding businesses from their current state to one where technology is thoughtfully designed and managed to meet objectives and drive strategic growth. We’ve helped many organizations in our community to streamline operations, strengthen security, and unlock insights through tailored solutions.

Managed IT Services

Let us take on the responsibility for monitoring, managing, and maintaining your business IT infrastructure and systems. With the smooth operation of your IT resources, your staff can focus on your core business activities.