What to Know about Upgrading to Windows 11

Microsoft has launched a new Operating System (OS).  Windows 11 has requirements that include hardware security features.  There is a good chance that over 30% of your employee devices DO NOT meet the minimum hardware standards for this new OS.  Likewise, third party tools and applications may also require updates or upgrades to operate under Windows 11. 

Ultimately, moving to Windows 11 could present hardware, software, and project costs to your business.

What is AME Service doing about Windows 11? 

Due to functionality concerns, AME Service recommends an assessment to determine what may be required for you to make the transition. To avoid disruption for clients, we are not pushing the new OS updates without evaluation and planning. Our Operations Support Center is testing the new OS with AME’s management & protection tools (like EDR).  We anticipate testing 3-6 months, which will allow time for 3rd party software vendors to develop and provide updates.

A second launch to notice is Server 2022. Therefore, AME Service is also testing and vetting this OS before deploying to ensure a successful transition.

How is AME’s Service Different?

Technicians staff our Operations Support Center (OSC). They answer the phone within 30 seconds and fix your problem on the first call 80% of the time. Your ticket escalates if the problem requires an engineer. Our field team arrives on-site if needed to solve your problem.

The Network Operations Center is the proactive arm of the OSC. Technical staff monitor and maintain your devices to keep them running smoothly. They test and deploy patches, updates, security tools and monitoring tools.

For projects, our Professional Service Team designs solutions and creates project plans.

AME Service works closely with Operations, vCIOs and Strategic Advisors to provide stellar support.