Managed Internet Security Service

Internet security threats are an unfortunate reality in this digital age.  It is imperative that you take steps to keep you and your client data protected.  The Managed Internet Security Service can help.  Our premier managed firewall service, the Managed Internet Security Services leverages industry-leading technology coupled with our Managed Services Desk to help keep your information safe from digital intrusion.

We have partnered with Fortinet, the industry leader in information security, to bring you a premium firewall solution for your protection.  A best-in-class firewall is deployed on your site and monitored by our Managed Services Desk.  This team ensures the functionality of the device, checks for intrusion attempts, and updates firmware as needed.  With the Managed Internet Security Service, you can have piece of mind knowing your firewall services are monitored and up-to-date, elevating your protection against cyberintrusion.

Managed Internet Security Service Benefits Include:

  • Superior front-line protection for your network
  • Monitored premium firewall services with health check and updating
  • Available web content filtering
  • Available load balancing

Email Spam Filtering Service

Unwanted messages can carry viruses and malware or can just simply be a nuisance, impeding workflow.  Our Email Spam Filtering Service incorporates essential inbound filtering techniques, including attachment scanning, virus filtering, rate controls, and encryption.  These robust features help organizations ensure that all incoming email is legitimate and virus-free, keeping employees productive and your systems safe.  The Email Spam Filtering Service reduces the load placed on the email server by offloading spam and virus filtering.  Our architecture leverages 12 comprehensive defensive layers with definitions updated hourly to provide industry-leading defense capabilities with no software to install or require network modifications!

Email Spam Filtering Benefits Include:

  • User-based filtering
  • Individual spam scoring
  • Personal allow and block lists
  • End-user quarantine
  • Digest emails

Value-Added Staffing

Whether you are looking to fill an open I.T. position or you have an upcoming project which requires additional support, The AME Group can quickly assist you by providing the highest qualified I.T. staff available.  We recruit, train, and nurture experienced I.T. consultants, technicians, and engineers who easily adapt to new environments, offer value-added strategic insights, and deliver hands-on solutions to daily I.T. challenges.  We know that each client’s goals are different, and The AME Group can offer staff resources to meet your unique needs.

Value-Added Staffing Benefits Include:

  • Continually trained and certified I.T. professionals
  • Dedicated support
  • Access to the knowledge of more than 70 I.T. staff
  • Available backup staff for sick leave, vacations, training, etc.

CloudSāv

Simply storing your information on your primary site is risky.  Theft, disaster, intrusion, and data corruption are ever-looming threats.  By employing a secure cloud backup solution, you help ensure the safety and reliability of your organizational data.

Cloud backup helps mitigate risk of data loss by storing your data offsite.  CloudSāv is a secure online solution for basic data backup and storage for SMB clients.  Versatile and simple to use, CloudSāv  can be configured for scheduled backups of files, folders, or backup sets to the cloud or to your local storage device.

CloudSāv Benefits Include:

  • Secure cloud storage helps keep your data safe
  • Backup multiple devices from one account
  • Store up to 10 versions of every file
  • Recover deleted files up to 30 days from deletion
  • Data transferred and stored using 256-bit military-grade encryption
  • System reporting keeps you updated on your account activity

I.T. Reserve

So you have a great internal I.T. staff in your organization.  How do you find time to get them trained without trouble tickets piling up?  What happens if they are out sick or on vacation?  How do you handle support when you have a major project pending?

The I.T. Reserve is the answer to all of these questions.  Just as it sounds, the I.T. Reserve is your reserve I.T. department.  Your trusted backup staff.  Your piece of mind.  With a contracted response time and the knowledge base of more than 70 I.T. professionals, the I.T. Reserve is the ideal choice for organizations who cannot be without their internal staff.

Your technology environment is a complex system with intricacies and nuances that cannot be picked up by a basic temp technical employee.  That’s why with the I.T. Reserve, the AME service team assigned to you visits monthly to stay abreast of any changes in the technology, getting to know the environment like their own.  This way, when you call them to step in, they are fully equipped to provide excellent support until your staff is back in place.

I.T. Reserve Benefits Include:

  • Coverage for sick leave
  • Ability to provide vacation and training to your staff without support gap
  • Staff that is ready to take on project work or support of your environment during project implementation
  • Additional consultation resource to help keep your technology infrastructure at its peak

Technology Engagement Manager

As your organization grows, so do your technology needs.  It is important to ask:
Are you leveraging your technology effectively?
Does your new technology investment align with your organizational goals?
Is your staff getting the most out of your technology investment?
If you are unsure of the answer to these questions, it is time to consider engaging with a Technology Engagement Manager.

The Technology Engagement Manager is a dedicated technology professional focused on getting you the most return on your I.T. investment.  By aligning your technology with your organizational goals, you can maximize your opportunities for growth, cost savings, and risk mitigation.

No one wants to spend significant capital on technology that does not help their organization.  If staff does not understand or know how to use it, the technology solutions remains and unused expenditure that has not positive impact on the bottom line.  Additionally, staff and front-line managers can have great ideas and recommendations for resources that help them be more productive and effective for the good of the company.  The Technology Engagement Manager works with staff to ensure training, understanding, and utilization of deployed technology solutions.  This professional also works closely with managers to understand the client business and align recommendations that can provide greater efficiency and productivity.  If you want to get the most out of your I.T. spend, the Technology Engagement Manager can help ensure you are maximizing your ROI and benefitting the future of your organization.

Technology Engagement Manager Benefits Include:

  • Executive-level I.T. planning
  • Alignment of I.T. to help reach organizational goals
  • Allowing personnel to focus on their primary duties
  • Increased productivity and minimized downtime
  • Ensuring technology adoption by staff

FileSleuth

Every 2 years, all existing data more than doubles.  Are you using too much storage?  Perhaps.  FileSleuth lets you know for certain.

Data storage devices can be expensive.  With FileSleuth you gain transparency of the data stored on your organization’s servers and storage units, allowing you to make the best business decisions on how these devices are being employed.  FileSleuth is a data analysis service which pulls data on all the files located on your servers.  This service will show information such as size, age, user, and location of files, as well as any duplication of the data.  You can see who is storage what and how, which is invaluable data to assist in establishing or enforcing acceptable use policies for your staff.

So how does it work?  The AME Group technician will run the FileSleuth operation on the server or servers you specify, allowing it to gather the requested information.  When finished, we will compile a report on the data for easy viewing.  You will then have detailed knowledge of your storage usage.  By eliminating duplicated or unneeded files, you can potentially reduce your storage needs saving overhead expenses to your organization.  You also know how your staff is using your organization’s storage devices to ensure guidelines are being followed.

FileSleuth Benefits Include:

  • Reduction of file storage needs an average of 30%-40%
  • Reduction of backup cost by eliminating duplicate and low-value content
  • Provide insight into what content is generated and its cost
  • Optimize your backup strategy by streamlining your storage usage