What is an IT Audit and Why Do I Need It?

Employees at a small business or start-up are required to multi-task. They’re trying to build a customer base while also growing a business model. 

It’s demanding work, and sometimes things can slip through the cracks. . 

After a long day, there are few resources and little time left to dedicate to IT. However, you shouldn’t just let this work fall by the wayside.

Instead, you should implement a smart IT strategy — which starts with an IT audit. Outsourcing your IT needs to the experts is cost-effective. Starting with an audit is a great way to understand exactly what solutions you need.

Below, we’ll discuss a few of the benefits of an audit. 

1. An IT Audit is Cost-Effective

Keeping an IT professional on your staff full-time is expensive.

After all, they are some of the highest paid workers in today’s economy. If you’re a small business or an emerging company, you may not have the funds to pay that kind of salary. 

Using an independent company for an IT audit is a more cost-effective option. The fee you pay for the audit will be significantly lower than a full-time salary. Plus, the audit will reveal exactly what services you need and which ones your company can do without. 

Going forward, you’ll only pay for the IT work that you know your company needs. This is much better than wasting money on a salaried employee who is charging for services you won’t ever use. 

2. It Will Reveal Out-of-Date Systems

Technology evolves quickly. It can be hard to keep up, especially when you’re also tasked with running a business. If you’ve ignored system updates or are relying on old software, an audit will reveal those weaknesses. 

Ultimately, having an outdated IT system hurts your customers, which hurts your business. Having someone carefully analyze this problem and provide solutions can ensure success as your business grows. 

3. You’ll Identify Customer Experience Problems

You can’t grow a business without customers, and customers rely on technology for the majority of their interactions with a company.

They want a seamless experience, regardless of whether they’re using a website, a smartphone app or calling a help desk. 

Conducting an IT audit of your company will help you understand what pain points might exist for your customer during these interactions. If a web link is broken or if something is taking too long to load, you can begin working to solve the problem. 

The better the experience a customer associates with your company, the more likely they are to do business with you again and again.

Ready to Conduct an IT Audit of Your Business?

When you’re doing everything else right to grow your business, you don’t want a poor IT strategy to be the thing holding you back.

Don’t lose customers, time, and revenue because of poor IT services and strategies. 

Get the IT support your company needs to ensure its success. If you’re ready to get started, contact us today.