Category Archives: Remote Access

Welcome to another episode of Ask the Security Expert!

We have more questions for Joe about the security concerns of working from home.  To start with, how many AME employees are working from home, and what types of adjustments have you made from a technical/cybersecurity perspective?   We have almost 200 AME employees working from home.  Sixteen offices have a staff person present to receive shipments.  AME was well-positioned with laptops and secure connectivity to all of our applications (including our phone system) we need to provide 90% of our services remotely.  Our staff is fortunate to have home

Having that Difficult Conversation with your Family

The reality of working from home goes beyond business collaboration adjustments and the technical and workspace setup. The people who share your workspace also need to adjust to your new working arrangement. Suddenly working from home can inadvertently cause friction, aggravation, and even embarrassment during the workday. The best way to manage these situations is to get ahead of them and have an open, two-way conversation about needs and expectations. This is a sample conversation that can be adapted for your specific situation. While it might not directly apply to

Now is the Time for Success with a Remote Workforce

We offer a personalized approach to learning.  Each user creates a profile to identify their experience with Microsoft applications and their job characteristics, such as travel, work locations, involvement in management, activities, and type of devices used.   An individualized Skill Path makes it easy to access and complete training relevant to the user. Assigned courses with due dates and feedback on progress helps the user navigate their learning. Quick Long courses are difficult to add to your day and hard to take in.  Course videos are “bite-sized” and QuickStart

THE CURRENT STATE OF CHANGE

How people adapt to changing technology will define the future of their careers, their organizations, and the world. Embracing change is a no-brainer, but the workforce continues to fall behind. Here’s how to make change work with you, not against you. Love it or hate it, technology is everywhere. Technology powers us through our workdays, connects us to the world, entertains us in our off-hours, and helps us create additional technologies faster than ever before. We don’t just depend on technology; we live and die by it. But our relationship

Working From Home Security Risks and Tips

If you’re not on a VPN, what steps do you need to take to protect your company when you are working from home? Your employees must use 2FA (Two Factor Authentication) to access business applications.  We recommend 2FA whether you are in-office or remote, also use strong passwords, like passphrases that are greater than 10 characters in length.  Make sure your workstation has current patches and updates for the OS (Operating System), Web Browser and Adobe PDF Reader.  Also, it is vital to have Anti-virus (AV).  Windows 10 comes with

Webinar: The Remote Worker

Our partner, Brainstorm, has put together a two-part series to help you and your staff be successful working from home using Microsoft Office 365. Working from home doesn’t have to mean business slows. Join us to learn the right tools and strategies so you can still be productive and collaborative outside of the office, using  Microsoft Teams and other O365 tools you already have.   If your staff needs online training on how to effectively use the Office 365 suite of apps for remote collaboration, learn more and request a

Solution for Urgent Need for Remote Connection

AME is working with many of our clients to establish Business Class remote connectivity solutions, but we know many of you may require something sooner to fill the gap. To help our clients whose COVID-19 response requires remote working capabilities, AME is extending the use of our Remote-Control Management Software to our managed desktop clients.  This tool will allow home workers to securely connect to their office PC using their home internet and PC. This service should not be considered a replacement for VPN as the preferred method for employees