Chances are that your business relies on IT. Over the past two decades, nearly every industry has integrated technology solutions into the core of its daily operations. This makes IT security an increasingly important factor. One of the key questions a business faces is whether its IT is secure. The AME Group provides real answers by offering IT security audits that put your system to the test, identifying strengths and weaknesses so that you know where you really stand. No doubt, you have certain controls in place to secure your
Proactive Prevention & Protection It’s been proven that a comprehensive and continuous security education program can effectively reduce phishing click rates by up to 64%. With phishing being one of the top attack methods used by cybercriminals, investing in a phishing and education program has been shown to output a 37-fold Return on Investment. If a criminal does get through? That’s when one of our robust cyber insurance policies, covering up to $1M, comes in! Ponemon Institute. “The Cost of Phishing & Value of Employee Training.” Related Blogs
WHY A SECURITY RISK ASSESSMENT MAKES SENSE Running a business has inherent risk factors. During the course of each month, you need to pay rent on facilities, pay employees for their time, and purchase supplies that you can translate into your own products and services. With a small business, there is a constant risk of not being able to meet these demands. That’s why it’s so important to limit risk wherever you can. The AME Group understands this and has services specifically tailored to reducing risk for customers (specifically IT
Did you know that 7 out of 10 consumers have admitted they would pay more money for a business with better customer service? Which explains why so many businesses are turning to escalation management to enhance their approach to customer care. If you’re looking to implement escalation management into your own customer service center, read on to learn the most effective ways to establish one. 1. Self-Service Makes Life Easier Your first line is allowing the customer to find the answer themselves. You may be surprised to find that many
Emails from businesses about compromised data are becoming common. Customers are also quick to voice their ire about downtime with their IT companies. System downtime alone can cost $26.5 billion in revenue every year. But outages don’t have to spell the end of your business. All you need is an IT disaster recovery plan. Not convinced? Read on to discover the 5 reasons why your business needs one. 1. Human Error is an Ever-Present Problem We entrust so much to our computers these days but we forget that it’s still
Over 75% of small business owners claim they don’t have a disaster recovery plan in place. This statistic is quite alarming, especially when you consider the thousands of cyber-attacks on businesses each year. Many studies have determined that almost 40% of businesses that experience a cyber-attack close their doors soon after. Instead of waiting until disaster strikes, now is the time to work on developing a business continuity and disaster recovery plan. Working with IT professionals is the best way to hone in on what this plan needs to succeed.
Many people mistakenly believe that HIPAA violations are made by medical providers alone. In some cases, however, American school systems are required to comply with HIPAA. Each year, there are thousands of HIPAA violations investigated by the United States Department of Health and Human Services (HHS). The penalty for a HIPAA violation is up to $50,000, with a maximum fine of $1.5 million for multiple violations. The vast majority of these violations occur at a hospital or doctor’s office. In rare instances, a school can violate HIPAA laws as well.
Are you always on top of backups and security when it comes to your business? If the answer is yes, you’re half-way there. Now it’s time you learn about business continuity solutions and what they can do for your business. Remember you can never be too careful. Read on to learn more. What Is Business Continuity? Business continuity refers to your company’s ability to remain functional during or after a disaster has occurred. Regardless of the size, all businesses can benefit from a business continuity plan. The first step to
In today’s digital world, any business that wants to remain competitive must rely on strong IT support. If you’re planning your IT infrastructure, you may be tempted to think that maintaining an in-house IT department for all technical support and services is the way to go. However, the advantages of outsourcing can be considerable. This is especially true if you are running a start-up, or a mid-sized company seeking to grow. Let’s examine the pros and cons of outsourcing below. But, let’s see why you would ever consider in-house IT
When you’re running your business, you’re focused on your customers, your level of service, and your profit margin. Meeting government-mandated IT regulations may be the furthest thing from your mind. But ignoring these regulations can be a costly mistake. According to IBM, the average cost of a data breach is $3.62 million. Compliance management can help your business stay ahead of issues before they become major problems. What Is Compliance Management? Compliance means making sure your company meets your industry’s rules, regulations, and obligations. In the IT world, compliance usually