Our partner, Brainstorm, has put together a two-part series to help you and your staff be successful working from home using Microsoft Office 365. Working from home doesn’t have to mean business slows. Join us to learn the right tools and strategies so you can still be productive and collaborative outside of the office, using Microsoft Teams and other O365 tools you already have. If your staff needs online training on how to effectively use the Office 365 suite of apps for remote collaboration, learn more and request a
Category Archives: Business Continuity
Webinar: The Remote Worker
Solution for Urgent Need for Remote Connection
AME is working with many of our clients to establish Business Class remote connectivity solutions, but we know many of you may require something sooner to fill the gap. To help our clients whose COVID-19 response requires remote working capabilities, AME is extending the use of our Remote-Control Management Software to our managed desktop clients. This tool will allow home workers to securely connect to their office PC using their home internet and PC. This service should not be considered a replacement for VPN as the preferred method for employees
SECURITY PROGRAM DEVELOPMENT
Are you taking your IT security as seriously as you should? If not, the consequences to your business or organization could be devastating. A security breach could lead to lost data, stolen data, or other irreparable harm to your company’s reputation. You need to develop a security program. Don’t take chances with your IT security. Call in the experts at The AME Group. We specialize in all aspects of IT security. Of course, we will help you cover your basic needs, develop a security program, and help you in ways
IT SECURITY AUDIT FOR YOUR BUSINESS
Chances are that your business relies on IT. Over the past two decades, nearly every industry has integrated technology solutions into the core of its daily operations. This makes IT security an increasingly important factor. One of the key questions a business faces is whether its IT is secure. The AME Group provides real answers by offering IT security audits that put your system to the test, identifying strengths and weaknesses so that you know where you really stand. No doubt, you have certain controls in place to secure your
Data Breach Cost Calculator
Proactive Prevention & Protection It’s been proven that a comprehensive and continuous security education program can effectively reduce phishing click rates by up to 64%. With phishing being one of the top attack methods used by cybercriminals, investing in a phishing and education program has been shown to output a 37-fold Return on Investment. If a criminal does get through? That’s when one of our robust cyber insurance policies, covering up to $1M, comes in! Ponemon Institute. “The Cost of Phishing & Value of Employee Training.” Related Blogs
WHY A SECURITY RISK ASSESSMENT MAKES SENSE
WHY A SECURITY RISK ASSESSMENT MAKES SENSE Running a business has inherent risk factors. During the course of each month, you need to pay rent on facilities, pay employees for their time, and purchase supplies that you can translate into your own products and services. With a small business, there is a constant risk of not being able to meet these demands. That’s why it’s so important to limit risk wherever you can. The AME Group understands this and has services specifically tailored to reducing risk for customers (specifically IT
Customer Care 101: Top 5 Reasons Your Business Needs Strong Escalation Management
Did you know that 7 out of 10 consumers have admitted they would pay more money for a business with better customer service? Which explains why so many businesses are turning to escalation management to enhance their approach to customer care. If you’re looking to implement escalation management into your own customer service center, read on to learn the most effective ways to establish one. 1. Self-Service Makes Life Easier Your first line is allowing the customer to find the answer themselves. You may be surprised to find that many
Is Your IT Disaster Recovery Plan Up to Date? 5 Reasons it Matters
Emails from businesses about compromised data are becoming common. Customers are also quick to voice their ire about downtime with their IT companies. System downtime alone can cost $26.5 billion in revenue every year. But outages don’t have to spell the end of your business. All you need is an IT disaster recovery plan. Not convinced? Read on to discover the 5 reasons why your business needs one. 1. Human Error is an Ever-Present Problem We entrust so much to our computers these days but we forget that it’s still
Business Continuity and Disaster Recovery: What You Need to Know
Over 75% of small business owners claim they don’t have a disaster recovery plan in place. This statistic is quite alarming, especially when you consider the thousands of cyber-attacks on businesses each year. Many studies have determined that almost 40% of businesses that experience a cyber-attack close their doors soon after. Instead of waiting until disaster strikes, now is the time to work on developing a business continuity and disaster recovery plan. Working with IT professionals is the best way to hone in on what this plan needs to succeed.
What Schools Need to Know About HIPAA Compliance and Record Storage
Many people mistakenly believe that HIPAA violations are made by medical providers alone. In some cases, however, American school systems are required to comply with HIPAA. Each year, there are thousands of HIPAA violations investigated by the United States Department of Health and Human Services (HHS). The penalty for a HIPAA violation is up to $50,000, with a maximum fine of $1.5 million for multiple violations. The vast majority of these violations occur at a hospital or doctor’s office. In rare instances, a school can violate HIPAA laws as well.